Data Management and Decision Support System for Granting Benefits of a Social Security Institution

Abstract

The purpose of this document is to present the activities, results and knowledge acquired during the period of internship done by the author of this document. The project consisted in the development of a customized system for a Government's Social Security Institution. This system is responsible for managing the users' data and their benefits requests to the Social Security Institution. The final product is composed by modules, which are integrated among themselves and among other modules that already exist inside the institution information system. One of these modules consists in a Decision Support module, which was developed intending to make the decisions regarding the benefits granting faster and more correct. This document starts with a discussion about Social Security Institutions and the problems faced by them when it comes to Information Systems. Following, a similar system that already exists in the market is presented with some of its features. After this introduction, there is an explanation about the companies involved in this internship. Following, all the activities performed during this work are presented; always according to the methodology chosen for the project. These activities involved: System Requirements Specification, System Architecture Specification, System Test Specification, Implementation, Integration and Tests. After that, the final results are presented and explained. Finally, this document presents the author's conclusions after this training period and the future perspectives for the system implemented.